VANCOUVER— Bargaining between E-Comm 9-1-1 and the Emergency Dispatchers of BC has reached impasse. Mediated talks broke down today, with the employer unwilling to address key union concerns around low wages, cost of living, overtime, missed breaks, poor working conditions, burnout, and high attrition, says CUPE Local 873-02, the union representing 9-1-1 operators and support staff in B.C.

http://www.cupe.bc.ca/talks_break_down_between_e_comm_9_1_1_operators