Emergency call takers and dispatchers are more than just a number, says CUPE 873-02
RICHMOND - B.C.’s 9-1-1 operators play a critical role in emergency response for communities throughout the province, but they remain invisible to the public—a situation the Emergency Dispatchers of BC (CUPE 873-02) hope to change with a new awareness campaign launched this week.

http://www.cupe.bc.ca/b_c_9_1_1_operators_launch_awareness_campaign